Frequently Asked Questions

HOW DO I BUY TICKETS? 

Tickets can be purchased online or at the door. We accept cash and credit cards on site.

WHAT ARE THE HOURS OF OPERATION AT SHOCKTOBER?

Shocktober: Gates open at 7 pm and the last ticket is sold at 10 pm (Friday/ Saturday) and 9 pm (Sunday) – through October. If you purchase your ticket by 9/10 pm, you will have time to go through Paxton Manor.

ARE THERE AGE RESTRICTIONS? 

ALL of the attractions are designed to be interactive, extremely scary and intense; they are all PG-13. Children under 13 should be accompanied by an adult. You know your child better than we do so we will let you decide whether they should go through. Carrying young children through is NOT recommended. There are no refunds if anyone decides not to finish the haunt. There are many emergency exits located throughout the haunts in case anyone is too scared to finish!

HOW LONG DOES IT TAKE TO GET THROUGH SHOCKTOBER?

Each self-guided tour of the HAUNTED PAXTON MANOR takes approximately 20 – 25 minutes.

WHERE DOES THE MONEY GO?

Shocktober is a fundraiser for the nonprofit, Paxton Campus. Every penny raised through these events goes into programming for people with disabilities living in Loudoun.

CAN I ATTEND SHOCKTOBER ATTRACTIONS IF I AM PREGNANT OR HAVE OTHER HEALTH RISKS?

Our attractions are a high startle, high-Intensity event featuring strobe lights, fog, loud noises, and electrical effects that can affect pacemakers, other implanted medical devices and those prone to seizures. Visitors who are pregnant or who have certain health conditions should check with their physician before attending the event.

DOES ANYONE TOUCH YOU IN THE HAUNTED ATTRACTIONS?

Although none of our actors will touch you, your fear will make you wonder what did. If you touch our actors you will be asked to leave immediately and will not receive a refund.

I’M WORRIED I’LL BE TOO SCARED, SHOULD I GO?

You can purchase a ‘no-scare’ glow necklace at the door for $5. Wear this necklace during your tour through the haunted manor and you will not be “targeted” by our ghouls and zombies.

Plus our premier attraction is designed with exit hallways for this reason, just ask any staff or actor and you will be escorted out, but don’t forget there is no re-entry and NO refunds.

 HOW CAN I VOLUNTEER OR ACT FOR SHOCKTOBER?

In order to volunteer, you must attend one of our Ghoul School sessions. FIND OUT MORE INFORMATION.

IS THERE A DISCOUNT FOR CHILDREN OR SENIORS?
No, we scare everyone equally.

DO YOU OFFER GROUPS RATES?

Yes, if you are interested in group rates and have a party of 10 or more – you can get them ONLINE if one person is purchasing them. If persons in the group will be making separate purchases, please click here and someone will contact you right away.

HOW MANY PEOPLE CAN GO THROUGH AT ONCE IN A GROUP?

In order to get the best experience throughout our attractions, you will travel inside our walls in groups of 4-6.

ARE THERE RAIN DATES?

Shocktober is open rain or shine. Please dress for the weather. Most of the event takes place inside; however, the line and some sections of the tour are outdoors, and the attractions are not heated.

HOW LONG WILL THE WAIT BE?

Your guess is as good as ours. If you don’t want a long wait or you are pressed for time, we recommend taking advantage of our RIP passes or coming on Sunday, which is typically a slower day.

CAN I WEAR A COSTUME TO SHOCKTOBER? 

You may wear a costume to Shocktober, but you may not wear a mask. You may not impersonate a character of Shocktober, and if found doing so, can be asked to leave.

CAN YOU TAKE PHOTOS OR VIDEOS?

No, you may not take pictures or videos inside the attractions – photography or videos of any sort is strictly prohibited inside our haunt!   But you are welcome and encouraged to take pictures outside of the haunts or while waiting in line.  You can even post on our social media using the #getshocked and #shocktoberhaunt

Instagram and Twitter: @ShocktoberHaunt  and Facebook is: https://www.facebook.com/Shocktober

WHAT ARE THE RULES OF SHOCKTOBER?

We have a few rules. If you don’t follow them, you will be asked to leave with no refund.

  • Do Not touch any haunt actors, staff, props or parts of the attraction at any time.
  • Do Not bring any type of weapons, laser pointers, flashlights, alcoholic beverages, food or drink, book bags, no pets on the property.
  • Respect other customers and haunt employees; no rude or lewd behavior, no foul language, defacing property.
  • No smoking on the entire property. Please leave all cigarettes and lighters in your car.
  • Cell phones are NOT to be used to light your way through and will subject you to removal with no refund.

 

Stay in SHOCK

We Scare Because We Care

All proceeds from Shocktober events go to Paxton Campus, a Loudoun nonprofit that helps children and adults with disabilities.